The Caribbean's Most Trusted IT Solutions Partner

"Running a heating and cooling business means keeping technicians moving between installs and service calls all day, and staying on top of every job used to mean constant phone calls to the field. SystemAid's Field Service App changed how we operate. Our technicians work each job from a tablet or phone — they see their schedule, update jobs in real time, and the customer signs off on the screen the moment the work is done. From the office I can see every job's status live, dispatch the next call without the back-and-forth, and give customers accurate arrival times. Nothing falls through the cracks, our crews are accountable, and we're getting more done in a day. It's exactly the visibility a service company needs. — Johnny Panchoo, Tempco Heating and Cooling, Canada"

"In pest control, our technicians are out treating sites all day, and we needed a field system that fit the way we actually work — not something generic. SystemAid took their Field Service App and modified it around our operation. Now every technician runs the job from a tablet in the field: they see their scheduled treatments, record what was done on site, and capture the customer's sign-off right there when the service is complete. The office has real-time visibility of every job, our service records are properly documented, and nothing gets lost between the field and the books. The fact that they tailored it to our business is what made the difference — it works the way we do. — Leslie Salandy, Less Pest Technology Ltd, Trinidad."

Leslie Salandy (868) 689-9734

Owner, Less Pest Technology Ltd - [email protected]

"Keeping accurate time and attendance was always a challenge with technicians and office staff coming and going, and honest tracking of hours matters when it comes to payroll. SystemAid's biometric face clock solved it. Everyone clocks in and out by face — quick, contactless, and no way to buddy-punch for someone who isn't there. Our attendance records are now accurate to the minute, disputes over hours are a thing of the past, and it's made preparing payroll far simpler. A small piece of technology that's saved us real time and given us real peace of mind."

Leslie Salandy (868) 689-9734

Owner, Less Pest Technology Ltd - [email protected]

"We've run our billing and inventory on SystemAid for over eight years now, and that longevity says everything. In a business, the systems you depend on every day have to be dependable — and SystemAid has been exactly that, year after year. Our invoicing is fast and accurate, our stock is properly tracked, and when we've needed changes or support, a local team has always been there to deliver. Eight years is a long time to stay with any vendor; we've stayed because it works and because they've earned our trust. — Andrew Singh, Chief Executive Officer, Yellow Hat, 11 Preysal Crown Trace, Freeport"

Andrew Singh (868) 354-5713

Chief Executive Officer, Yellow Hat

"What I value most is the visibility. From abroad I can see live sales, stock levels and daily cash-up across all my branches, run payroll with every statutory deduction calculated for me, and issue invoices — all in one web-based system hosted by SystemAid. I'm no longer depending on someone remembering to email me a spreadsheet. The business runs, and I can watch it run, no matter where in the world I am."

"As a senior technician, I'm on the road every day moving between installs and service calls, and SystemAid's Field Service App runs right on my phone and tablet in the field. I can see my jobs, update each one in real time as I work, and the best part — when a job is done, the customer signs off right there on the screen. No paperwork to carry back, no disputes later about what was completed. The office sees the job close out live, and I move on to the next call. It's made my day on the field faster and a lot more organised. — Johnny Panchoo, Senior Technician, Northern Chill Ltd, Trinidad"